Privacy policy

Privacy Protection

  1. Be smart about protecting yourself, your privacy and the privacy of others. What you publish is widely accessible and may be around for a long time, so carefully consider what you post.
  2. Do not post personal or sensitive information about yourself or others, including bank account information, information that may be used to locate yourself or another, or information which could otherwise be deemed to constitute an invasion of another’s privacy.

 

Content and Copyright

  1. Butter assumes no liability for errors or omissions in any material on Butter social media sites.
  2. For any content you post on Butter social media sites, you warrant that it is your own original work or if it is covered by intellectual property rights owned by third parties, you represent and warrant that you have obtained all rights to that third party content and specifically grant to Butter a worldwide, perpetual, irrevocable, royalty-free and fully-paid, transferable right and license to exercise all copyright, publicity, moral rights and any other IP rights with respect to any such content you provide.

Social Media Complaints Policy

  1. Butter welcomes feedback about its products and services. If you contact us about a complaint on Butter social media sites, you will be responded to by a member of the customer service team who will endeavour to reply to and resolve your complaint in a timely manner in accordance with Butter Customer Services Policy.
  2. Butter has a zero tolerance approach to customers who use abusive or threatening language and will take action to protect its online customer service team including removing offensive posts and reporting the user to the appropriate social media platforms and, if deemed necessary, the police.
  3. Between the hours of 9AM-6PM from Sunday to Thursday will always endeavor to respond to your complaint.